Toolkit

March 3, 2021

Design Thinking Module: 2. Empathize & Analyze

By Evergreen

Engage people who are part of the system and learn from their perspective to better understand issues, challenges and opportunities

At this point, your team has gathered some context, history and data to build a baseline understanding of your Housing Supply Challenge solution and where it sits within a larger system. Module 2: Empathize and Analyze, will help you identify and engage people and organizations (stakeholders) to better understand their perspective, what is important to them, how they interact, how they feel, and what influences them in the context of your housing supply challenge solution.

Other modules in this series:

0 – Introduction
1 – Understand
3 – Define & Refine
4 – Ideate
5 – Refine & Pitch

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