Smart cities promise municipalities the ability to better understand and act upon urban challenges, from enhancing service delivery to increasing economic growth. Central to the smart cities promise is data – vast amounts of data generated through different sources – that municipalities seek to harness for value.
However, if municipalities have learned anything from Toronto’s high-profile experience with Google’s sister company Sidewalk Labs, it is that smart city initiatives require data governance safeguards. Why? So that service delivery, economic growth, and innovation don’t come at the expense of privacy and public trust.
Click on the button below to open the full magazine article as it appeared in Municipal World, March 2022.